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Forrest Claypool

A collection of news and information related to Forrest Claypool published by this site and its partners.

Top Forrest Claypool Articles

Displaying items 25-36
  • Emanuel defends Ventra CTA rollout despite problems

    Emanuel defends Ventra CTA rollout despite problems
    Mayor Rahm Emanuel on Wednesday defended the switch to the CTA's new Ventra fare card system despite major problems with the program's rollout. Difficulties have abounded, from riders having trouble obtaining Ventra cards to getting overcharged for...
  • Ventra outage hits 60 CTA stations, results in 15,000 free rides

    Ventra outage hits 60 CTA stations, results in 15,000 free rides
    The troubled Ventra fare-payment system took another hit during the Wednesday evening rush hour when some card readers at 60 of the CTA’s 145 train stations failed, resulting in 15,000 free rides for commuters before the problem was fixed, according...
  • CTA to bill Ventra contractor up to $33,750 for card-reader outage

    CTA to bill Ventra contractor up to $33,750 for card-reader outage
    The CTA and its Ventra contractor said Thursday they still could not trace the source of a widespread computer problem during the previous evening’s rush period that knocked out 165 Ventra fare card readers at 60 rail stations, although no new...
  • Ventra aims for shorter board times on buses

    Ventra aims for shorter board times on buses
    Ventra, the CTA's new fare payment system, has seen "improvement in nearly every performance area since Nov. 5," but "much more progress [is] required," according to a progress report the CTA released today, its first since the agency slowed its...
  • CTA solicits feedback on why some riders have not switched to Ventra

    CTA solicits feedback on why some riders have not switched to Ventra
    The CTA has sent questionnaires to riders still using their Chicago Card Plus cards to solicit feedback on why they have not switched to Ventra, the CTA's controversial new fare payment system. The questionnaires, which ask participants if they have...
  • CTA says Ventra working more quickly on buses

    CTA says Ventra working more quickly on buses
    CTA bus passengers using Ventra cards are boarding and paying their fares much more quickly since recently completed software upgrades that have reduced the need for riders to repeatedly tap the cards on reader boxes, the transit agency reported today....
  • Audit light on numbers finds Ventra no cash drain on CTA

    Audit light on numbers finds Ventra no cash drain on CTA
    The CTA has seen no financial damage from uncollected revenue related to the glitchy Ventra fare-payment system, according to a cursory audit released Wednesday that contained no numbers to support its root claim. Michael Zumach, an auditor for the...
  • Dillard camp questions whether Rauner is 'true Republican'

    Dillard camp questions whether Rauner is 'true Republican'
    In one of the most comprehensive campaign criticisms leveled in the early Republican primary season for governor, the running mate of state Sen. Kirk Dillard assailed rival Bruce Rauner's wealth and connections and questioned whether he was a "true...
  • Ventra boss 'can't guess' when new fare system will work

    Ventra boss 'can't guess' when new fare system will work
    The top corporate official representing the publicly maligned Ventra fare-collection system traveled to Chicago on Tuesday to apologize for “unacceptable’’ technical and customer service problems that have cost CTA riders time and money....
  • Ventra to have 300 call center reps Friday

    Ventra to have 300 call center reps Friday
    Ventra will triple the number of representatives answering phones at its call center to 300 starting Friday, filling a directive from the CTA to improve customer service. The CTA voided an early October transition deadline to stop disposable card...
  • South-leg Red Line commuters in for smooth ride Monday after five-month rebuild

    South-leg Red Line commuters in for smooth ride Monday after five-month rebuild
    Thousands of commuters will board the CTA Red Line along the Dan Ryan branch Monday for the first time in five months after a massive rebuild that will also deliver something its riders haven’t experienced in decades: zero slow zones. Trains...
  • CTA rail system fastest in nearly two years

    CTA rail system fastest in nearly two years
    Trains run slower than 35 mph on nearly 11 percent of the CTA rail system, which is the lowest percentage the agency has posted since December 2011, according to data the CTA released Tuesday. The CTA this week reopened the Red Line south of Roosevelt...