Mary Pat Clarke

Clarke wants hearings restored for water bill disputes

Clarke wants hearings restored for water bill disputes

Baltimore water customers could again appeal their bills during informal hearings before a third party under legislation a member of City Council plans to file Monday.

Councilwoman Mary Pat Clarke, a North Baltimore Democrat, said the hearings would give homeowners and renters the right of due process when they believe their bills are wrong and a chance to personally petition for help in hardship cases.

The Department of Public Works long offered customers the chance to challenge their bills before a third-party contractor, who could then recommend bill adjustments. The agency eliminated the informal hearings in October in favor of a written process — accessible online and...

86°