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James T. Smith, Jr.
MTA sued by riders with disabilities over paratransit access, reliability
MTA sued by riders with disabilities over paratransit access, reliability

A class-action lawsuit has been filed against the Maryland Transit Administration on behalf of thousands of riders with disabilities, alleging the agency's federally mandated paratransit service is woefully unreliable and inaccessible. Users with serious illnesses and other physical and mental disabilities are routinely picked up and dropped off late for critical medical appointments by MTA's Mobility/Paratransit Service, the lawsuit says. They are often put on hold for long periods of time when trying to make service appointments by phone and some have been denied service or had their access revoked with little explanation, the lawsuit says. Under the federal Americans with...

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