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Eric Shinseki

What does it take to get fired at the VA?

What does it take to get fired at the VA?

After the scandal that broke last year at the Department of Veterans Affairs, it didn't look possible to reduce the department's credibility. But Secretary Robert A. McDonald has found ways to do so. The department was embarrassed by the disclosure of long delays for veterans in need of medical care, some of whom died while they were waiting. It turned out that 10 percent of the patients the department is supposed to take care of had to wait at least 30 days to get an appointment, with thousands waiting three months or longer. Not only that, but employees falsified records to keep the delays secret. At the Phoenix facility, the official wait time was 24 days — but the...