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After years of cuts, Social Security to extend office hours
After years of cuts, Social Security to extend office hours

Facing an aging population and steady growth in disability claims, the Social Security Administration said Thursday it will expand hours at neighborhood offices across the country — reversing a years-long reduction in service that has frustrated the public and lawmakers. Beginning in March, the Woodlawn-based agency plans to keep about 1,250 field offices open an hour later, allowing potential beneficiaries more time to consult with caseworkers and to file claims and appeals. Social Security, forced in recent years to accommodate ever-tighter budgets, cut hours at field offices three times since 2011 and encouraged more beneficiaries to access services online. But that approach drew...

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