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United Airlines

United Airlines
A collection of news and information related to United Airlines published by this site and its partners.

Top United Airlines Articles

Displaying items 13-24
  • Do you have enough time to make your flight connection?

    Do you have enough time to make your flight connection?
    When Mike Conrad bought an airline ticket from Washington, D.C., to Berlin, the last thing he considered was his connection in Frankfurt, Germany. But the flight, booked through United Airlines and operated by Lufthansa — an arrangement known as...
  • Seniors on the Go: Airlines schlep your bags -- for a price

    Seniors on the Go: Airlines schlep your bags -- for a price
    United Airlines is emulating rival American in featuring a baggage-delivery service at your arrival airport. Although you have to get your bags to the departure airport and check them by yourself, when you arrive at your destination airport, you hand your...
  • No refund for a sick passenger?

    No refund for a sick passenger?
    After Merrill Hakim is diagnosed with lung cancer, she asks her airline for a refund on a nonrefundable ticket. But is that allowed? Q: I have tickets on Aer Lingus to fly from Dublin to Paris. I was diagnosed with lung cancer a few weeks before we...
  • A long, bumpy ride to denied-boarding compensation

    A long, bumpy ride to denied-boarding compensation
    Tom Posch missed a weekend trip to Cleveland last summer after United Airlines overbooked his flight. Normally, travelers in Posch's shoes would quietly accept the flight vouchers the airline offered as compensation. But Posch is an Air Force attorney,...
  • The countryside of 9/11

    SHANKSVILLE, Pa. — Exactly one American flag flaps in the brisk, rural Pennsylvania breeze at the Flight 93 National Memorial, which is the same number you'll find at most other national parks and monuments. That lone flag makes the memorial at once...
  • Would you care to hold that plane?

    Would you care to hold that plane?
    Holding a plane for a passenger is an iconic customer service gesture. In a different era of commercial aviation, before on-time arrivals became so important that aircraft doors closed 15 minutes before departure, planes were almost routinely kept at the...
  • Are lax rules slowing down airline ticket refunds?

    Are lax rules slowing down airline ticket refunds?
    Kathleen and Eugene Bianucci paid $5,770 for a pair of round-trip tickets between San Francisco and Dublin, Ireland, this year on Virgin Atlantic Airways. A few days before their trip, Kathleen, a fitness instructor from San Bruno, Calif., broke her leg...
  • Air travelers brace for another summer of fees

    Air travelers brace for another summer of fees
    It isn't shaping up to be a good summer for air travelers who are trying to stick to a budget. And let's be honest: Who isn't watching their bottom line? A few weeks before the traditional start of the busy travel season, United Airlines quietly raised...
  • The great airline fee grab

    The great airline fee grab
    Air travel is full of surprises, some good, many not. Steven Allen says he got a bad one recently when he called to change a United Airlines ticket from San Francisco to Puerto Vallarta, Mexico. To move his return date from Oct. 25 to Oct. 27, the...
  • Seniors on the Go: Two new airlines -- really?

    Seniors on the Go: Two new airlines -- really?
    Industry watchers never cease to be surprised at the allure of starting a new airline. Sure, they've seen all the red ink, even from the big guys. They've seen the history of the dozens of failed start-ups since deregulation in 1978. And they've all heard...
  • How travelers can challenge the industry's 'act of God' excuses

    How travelers can challenge the industry's 'act of God' excuses
    It's the time of year when the travel industry likes to play the weather card. Couldn't check into your hotel? Blame it on that distant tornado. Flight canceled? It's the hurricane's fault, even though it's hundreds of miles away. A big repair bill for...
  • Plane refund? If you're fast

     Plane refund? If you're fast
    If you knew that you're entitled to a full refund on almost any plane ticket within 24 hours of purchase, congratulations. If you didn't know, you're not alone. I randomly asked 10 or so smart, hardworking people who travel with some regularity, and not...