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United Airlines

United Airlines
A collection of news and information related to United Airlines published by this site and its partners.

Top United Airlines Articles

Displaying items 181-192
  • That's not the ticket credit you promised me

    That's not the ticket credit you promised me
    After a canceled flight, a merged airline and crossed wires with Expedia, Anoop Ramaswamy is the proud owner of a worthless airline ticket. Now what? Q: I booked a round-trip ticket from Buffalo, N.Y., to Chennai, India, on Continental Airlines, just...
  • Should this airline merger be allowed to fly?

    Should this airline merger be allowed to fly?
    The proposed merger between American Airlines and US Airways may not be a done deal, even if almost everyone is behaving as if it were. Although the combination, which would create the world's largest airline, has pushed back from the gate, it's still...
  • Airlines expected to collect $42.6 billion in extra revenue in 2013

    Airlines expected to collect $42.6 billion in extra revenue in 2013
    Airlines still make most of their money flying you from point A to point B. But a bigger share of that revenue now comes from selling you food, drinks and entertainment during the trip. Airlines worldwide are expected to collect $42.6 billion from...
  • A long, bumpy ride to denied-boarding compensation

    A long, bumpy ride to denied-boarding compensation
    Tom Posch missed a weekend trip to Cleveland last summer after United Airlines overbooked his flight. Normally, travelers in Posch's shoes would quietly accept the flight vouchers the airline offered as compensation. But Posch is an Air Force attorney,...
  • United Airlines' computers go on the fritz -- again

    Computer systems for United Airlines shut down briefly Tuesday, delaying takeoffs and frustrating passengers. The system problems that began Tuesday morning represented the latest malfunction for the nation's third largest carrier since United...
  • Do you have enough time to make your flight connection?

    Do you have enough time to make your flight connection?
    When Mike Conrad bought an airline ticket from Washington, D.C., to Berlin, the last thing he considered was his connection in Frankfurt, Germany. But the flight, booked through United Airlines and operated by Lufthansa — an arrangement known as...
  • Complaints against airlines reported to U.S. fell 14% in 2013

    Complaints filed by air travelers about commercial airlines dropped by 14% in 2013, compared to the previous year, according to federal statistics released Tuesday. During last year, airline passengers filed 13,168 complaints with the U.S. Department of...
  • Would you care to hold that plane?

    Would you care to hold that plane?
    Holding a plane for a passenger is an iconic customer service gesture. In a different era of commercial aviation, before on-time arrivals became so important that aircraft doors closed 15 minutes before departure, planes were almost routinely kept at the...
  • Delta website error gives ultra-low air fares to some lucky fliers

    Delta website error gives ultra-low air fares to some lucky fliers
    An error on Delta Air Lines' website produced super low fares Thursday morning before the problem was corrected a couple of hours later. The fares were as much as 90% below regular ticket prices. Delta passengers who took advantage of the mistake said...
  • Air travelers brace for another summer of fees

    Air travelers brace for another summer of fees
    It isn't shaping up to be a good summer for air travelers who are trying to stick to a budget. And let's be honest: Who isn't watching their bottom line? A few weeks before the traditional start of the busy travel season, United Airlines quietly raised...
  • The great airline fee grab

    The great airline fee grab
    Air travel is full of surprises, some good, many not. Steven Allen says he got a bad one recently when he called to change a United Airlines ticket from San Francisco to Puerto Vallarta, Mexico. To move his return date from Oct. 25 to Oct. 27, the...
  • How travelers can challenge the industry's 'act of God' excuses

    How travelers can challenge the industry's 'act of God' excuses
    It's the time of year when the travel industry likes to play the weather card. Couldn't check into your hotel? Blame it on that distant tornado. Flight canceled? It's the hurricane's fault, even though it's hundreds of miles away. A big repair bill for...