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Delta Air Lines

A collection of news and information related to Delta Air Lines published by this site and its partners.

Top Delta Air Lines Articles

Displaying items 97-108
  • Soon, airline loyalty will cost you

    Soon, airline loyalty will cost you
    Like many frequent travelers, Glenn Haussman recently received an email from Delta Air Lines about an "update" to its SkyMiles loyalty program. It was so understated that some passengers didn't bother to read it. But Haussman did. "I was not thrilled,"...
  • How not to get lost this summer

    How not to get lost this summer
    Don't lose it this summer. At least not the way Jennifer and Pat Mangold did when they stayed in the Florida Keys last August. In their hurry to avoid holiday traffic, Mangold left her $680 in cash in their room at the Hampton Inn and Suites Islamorada....
  • Travel books: Hearst had more than a castle

    Travel books: Hearst had more than a castle
    "Hearst Ranch: Family, Land and Legacy" Abrams, $50 You can see it perched high on a hill, palm trees swaying over its red-tiled roof. Hearst Castle has been a favorite tourist spot since newspaper magnate William Randolph Hearst's Hearst Corp....
  • Airlines' customer service rises to new heights

    Airlines' customer service rises to new heights
    The experience of people like Nina Boal makes me optimistic about the future of air travel. An information technology specialist for a government agency in Baltimore, Boal ran into trouble recently when she flew to her mother's funeral in Chicago. Her...
  • Missed connection and delayed baggage: What are my rights?

    Missed connection and delayed baggage: What are my rights?
    A reader recently recounted his experience traveling from Cincinnati to Rome with his wife, including missed connections and delayed baggage. His experiences raise issues that could happen to anyone. Their tickets were with Delta Airlines from Cincinnati...
  • Charged extra for my checked luggage

    Charged extra for my checked luggage
    Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund -- so why isn't she? Q: I traveled to Europe on a codeshare flight between...
  • What's an airline credit really worth?

    What's an airline credit really worth?
    It happened to Louise Andrew twice last month. She made reservations on the United Airlines website, tried to cancel them within 24 hours for a full refund, and was told that the airline would be happy to issue a ticket credit instead. "Both times, I was...
  • Florida Express plans Lauderdale-Orlando-Tally service March 20

    Florida Express plans Lauderdale-Orlando-Tally service March 20
    South Florida travelers frustrated by the limited and often expensive flight options to Orlando and Tallahassee could soon have another option for getting there. Florida Express Jet Travel announced Monday that it plans to launch daily nonstop flights...
  • I missed my connection and had to pay extra

    I missed my connection and had to pay extra
    Sue Broxholm's connecting flight back home is delayed, and her airline eventually asks her to pay an extra $462 to continue her journey. Is that right? And if not, should it give her a refund? Q: A few months ago I purchased tickets to Lilongwe, Malawi,...
  • Alaska Airlines computer glitches bug customers seeking deals

    Alaska Airlines computer glitches bug customers seeking deals
    Alaska Airlines passengers were scratching their heads when they found that a promotional deal offered by the airline via email Tuesday was already expired when they tried to book it. Another glitch was also reported on the airline website Monday, but...
  • Delta to add seats with outlets and bigger overhead bins on 225 planes

    Delta to add seats with outlets and bigger overhead bins on 225 planes
    A move by Delta Air Lines to install seats with power outlets and bigger lavatories and overhead bins will also squeeze more economy seats in some of its narrow-body aircraft. Atlanta-based Delta announced Wednesday that it plans to invest $770...
  • What did federal agencies do for travelers in 2013?

    What did federal agencies do for travelers in 2013?
    Ask travelers what the federal government did for them this year, and you'll probably get a shrug, at best -- or a rant about sequestration, national park closings and the Transportation Security Administration, at worst. But there's actually a...