| May 30, 2014
| 3:38 PM
People Express officially launched Friday and said it will offer daily round-trip flights from Newport News to Newark, Boston and Pittsburgh beginning on June 30. The company made the announcement at Concourse A at Newport News-Williamsburg...
| Apr 22, 2014
| 11:05 AM
A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier.
The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores...
| Mar 3, 2014
| 4:06 PM
Southwest Airlines, the nation's biggest domestic carrier, continued its expansion into international destinations by announcing new daily routes to Mexico and the Bahamas.
The new routes represent only the second batch of international destinations...
| Feb 21, 2014
| 12:59 PM
The first airline fare hike of the year is modest and will primarily affect business travelers who book flights at the last minute.
Delta Air Lines, one of the nation's largest carriers, initiated the hike earlier this week by raising domestic tickets...
| Jan 27, 2014
| 9:58 AM
The nation's biggest domestic carrier is going international.
Southwest Airlines announced Monday plans to leave U.S. airspace in July with flights to three Caribbean beach cities in time for the summer travel season.
The move by the Dallas-based...
| Jan 27, 2014
| 2:17 PM
Southwest Airlines introduced its first international destinations Monday, with flights that will start July 1.
The Dallas-based airline will fly once a week from Orlando International Airport to Aruba and daily from OIA to Montego Bay, Jamaica. The...
| Feb 6, 2014
| 1:17 PM
Craft beer fans should dust off their Southwest free-drink coupons: The airline has announced a partnership with New Belgium Brewing that means craft beer will finally be available at 30,000 feet.
The Colorado brewery’s flagship Fat Tire will join...
| Feb 12, 2014
| 9:58 AM
Winter weather in the South is causing headaches for travelers at Chicago’s airports today.
By about 10:30 a.m., more than 100 flights at O'Hare International Airport and 35 fights at Midway Airport had been cancelled, according to the Chicago...
| Mar 19, 2014
| 4:22 PM
International travelers landing at Midway Airport can now clear the customs process more quickly by using self-service electronic kiosks that were unveiled Wednesday.
The new automated passport control system at Midway is identical to the free service...
| Mar 31, 2014
| 2:48 PM
Gene Nowak and his wife, Jean, were among the 3,594 passengers on the Royal Princess cruise last September that barely made it halfway through a 12-day Mediterranean trip before the ship lost power.
At least the toilets didn't stop working. After...
| Apr 7, 2014
| 8:16 AM
Virgin America had the highest performance ranking among 15 U.S. airlines in 2013 in an annual study as the industry's overall quality improved, researchers said on Monday. The national Airline Quality Rating, which ranks airlines in four categories based...
| Apr 15, 2014
The overall "quality" score of the 15 biggest U.S. airlines for 2013 increased enough over their 2012 performance to the best level ever recorded. At least that's what the authors of the annual "Airline Quality Rating" (AQR) scores have to say. In 2013,...