| Feb 25, 2014
Nancy Palmer cancels her flight from Seattle to Baltimore. Then her airline stops flying from Seattle to Baltimore. So what happens with the ticket credit she was offered? Is her ticket really nonrefundable?
Q. I'm writing about a recent issue I had with...
| Jan 1, 2014
| 8:00 AM
U.S. airlines had more flights arriving on time, fewer passengers bumped from flights (or involuntarily denied boarding in airline lingo), fewer lost bags and fewer customer complaints last year, according to an analysis of Department of Transportation...
| Dec 2, 2013
| 3:27 PM
The Federal Aviation Administration is proposing a $325,000 fine against Southwest Airlines, claiming it improperly modified equipment on a small jet that has since flown more than 1,000 flights.
The fine involved an anti-icing warning system on the...
| Dec 5, 2013
| 5:30 PM
The merger of American Airlines and US Airways is paying off for Southwest Airlines.
To settle an antitrust lawsuit by the U.S. Department of Justice, American and US Airways agreed to give up dozens of landing and takeoff slots to ensure strong...
| Sep 5, 2013
| 6:17 PM
Bob Hope Airport officials announced this week that Southwest Airlines will be making major cuts to its fall schedule, but the airfield and the company have different explanations for the change.
Starting on Sept. 29, Southwest will eliminate 42 round-...
| Dec 9, 2013
| 7:15 AM
Airline fees can certainly take some of the joy out of the holidays. Travel, already difficult because of decreased capacity and increased ticket prices (about 2% higher this year, according to Rick Seaney, the founder of FareCompare.com), becomes even...
| Nov 12, 2013
| 5:55 PM
The U.S. Department of Justice and several states, including Virginia, announced a settlement agreement Tuesday allowing the merger of U.S. Airways and American Airlines, creating the largest commercial airline in the country.
As a result of the...
| Nov 21, 2013
| 6:23 PM
A study whose results were announced this week found that John Wayne Airport's service to Mexico injected about $131 million into the local economy, including revenue from the added airport operations and visitor spending.
"This study shows the...
| Sep 30, 2013
| 6:30 AM
The long-rumored merger between American Airlines and US Airways appeared to move a step closer early this month when Tom Horton, American's chief executive, announced that the two carriers were in "discussions" and that a decision would be made "within a...
| Jul 15, 2013
| 4:30 PM
As Disney readies to release its animated "Cars"-spinoff "Planes" next month, the studio has a high-flying promotional partner in American Airlines.
Disney and the airline are collaborating on a campaign that includes traditional media buys, promotions...
| Aug 13, 2013
| 8:41 PM
After years of airline mergers that have dramatically reduced choices for travelers, the U.S. Justice Department has sued to halt what would be the largest airline marriage in U.S. history.
The Justice Department joined six states and the District of...
| Jan 2, 2014
| 11:56 AM
Gov.-elect Terry McAuliffe is making calls in an effort to restore flight service from New York to the Peninsula, he said Thursday afternoon.
The new governor said it's a priority for businesses, so it's a priority for him. He didn't want to talk...