| Sep 30, 2013
| 6:30 AM
After Jane Hatch selected the room rate she wanted at the West Street Hotel in Bar Harbor, Me., the hotel website delivered an unpleasant surprise on the next screen: The quoted price hadn't included a $25-per-day "resort and club fee" that gave Hatch...
| Nov 5, 2013
| 3:31 PM
The ski resort world seems to be mirroring the American corporate landscape, with the "big boys" buying up smaller resorts through mergers and acquisitions. But before you bemoan the loss of "your" independent ski hill, keep in mind that such corporate...
| Feb 1, 2014
| 12:55 PM
MOSCOW — Once I came to Moscow to cover an urban ballooning expedition. In winter. But when the balloonists came face to frigid, wind-lashed face with the winter here — well, we never got off the ground.
And so, as icy gales scoured the...
| Mar 3, 2014
| 7:15 AM
If you fly JetBlue or Southwest, rent a car from National or Enterprise, stay at a Homewood Suites, a Staybridge Suites or a Drury hotel, a Four Seasons or a Ritz-Carlton, your trip will probably be marked by good customer service.
Those brands on...
| Oct 1, 2013
| 8:30 PM
Two Marriott brands -- Fairfield Inn and JW Marriott -- took the top spots in the latest ACSI (American Consumer Satisfaction Index) hotel report, and another -- Marriott Hotels -- tied for third. Three Hilton units -- Embassy Suites, Hampton Inn and...
| Dec 9, 2013
| 9:02 AM
Check out festivals and events in December across the state.
Featured destination: Key West
Nov. 27 - Dec. 31: Key West 'Bright' Before Christmans. Key West. Live holiday music, games for the kids, free cookies and eggnog, holiday cheer and a chance...
| Feb 6, 2014
| 7:00 AM
Executive chef Sean Woods is retiring from The Ritz-Carlton Hotel Co. after 22 years of service. Sean and his family are moving to Atlanta, where Sean will manage the Cherokee Town Club kitchen. Woods joined the opening team at hotel's Grande Lakes...
| Oct 17, 2013
| 5:13 PM
In trying to meet customer demands, hotels have done the comfortable bed and bedding bit. They've added healthy menu items. And now they are picking up on social media traffic.
Lobby makeovers feature open spaces, plug-in places, comfortable seating and...
| Sep 30, 2013
| 6:30 AM
Leave it to Lindsay Lohan to give naps a bad reputation.
As a dedicated nap taker, I now fear that my slumber will be violently interrupted by a "concerned" party who jumps to the conclusion that because my eyes are shut in the early afternoon and I am...
| Oct 11, 2013
| 3:20 PM
The Eau Palm Beach Resort & Spa is operating under a new name and affiliation, but management is spreading the word that it's as ritzy as ever.
The luxury property parted ways with the Ritz-Carlton Co. in July. The ownership of the landmark in Manalapan...
| Dec 10, 2013
| 11:30 AM
The city-owned Los Angeles Convention Center entered a new era Tuesday when the private company hired to run the facility named its new general manager.
Anschutz Entertainment Group, which won a contract to run the center in October, named Brad...
| Mar 19, 2014
| 6:21 PM
BUFFALO, N.Y. – There is little doubt that Jim Calhoun remains a compelling figure. In Buffalo on Wednesday, as in Memphis during the AAC tournament, he was the most-interviewed person.
Well, to be fair, coach Phil Martelli's grandson hadn't...