| Nov 26, 2012
| 8:49 AM
Retail analysts reported a curious trend this Black Friday. On the traditional first shopping day of the Christmas season, the number of visits to malls, big box stores and other retailers increased, according to the analytics firm ShopperTrak, but the...
| Feb 14, 2013
| 1:37 PM
A loan for Kohl's Department Stores is being considered by the Harford County Council to help the company to make improvements to its e-commerce distribution, or fulfillment, center in Edgewood.
The conditional loan from the Maryland Department of...
| Dec 29, 2012
Retailers have had a difficult few years, especially the small shops that make up the bulk of the Maryland Retailers Association's membership. As the trade group's president since June 2010, Patrick Donoho has seen the effects of the recession as many...
| Nov 27, 2012
| 3:10 PM
If you were among the millions expected to shop online on Cyber Monday, you had a hand in bumping ecommerce sales over last year's, some preliminary data is showing.
Though final statistics for the day's traffic and sales are not yet out, PayPal reported...
| Nov 18, 2012
| 5:00 AM
As the owner of a flower shop in Aberdeen, I am very concerned with new legislation currently being considered in Congress: the "Marketplace Fairness Act" and the "Marketplace Equity Act," which will add sales tax to Internet sales. This will...
| Jan 10, 2012
| 1:01 PM
Baltimore Gas & Electric has upgraded its website and customer interface software. As often happens in these matters, not all seems to be going smoothly. I've heard from several customers who are having problems with the site. Says one:
"Have you tried...
| Nov 27, 2011
| 4:01 PM
Shoppers packed stores and spent money in record numbers on Black Friday, early surveys show, a phenomenon that analysts call a hopeful sign for the U.S economy after months of up-and-down consumer spending.
Black Friday sales were up 6.6 percent over...
| Dec 20, 2011
| 9:00 AM
Thousands of puppies are bought and sold every year during the holiday season, which means thousands of consumers end up unknowingly supporting puppy mills.
Puppy mills are inhumane, commercial breeding facilities that place an emphasis on profits...
| Nov 11, 2010
| 10:51 AM
From the Midnight Sun blog:
Darrin Ebron, a Baltimore DJ with tenuous Hollywood connections (he once played Eddie Murphy's wedding!) has been named in a federal complaint as part of a drug ring that transported hundreds of pounds of cocaine from Los...
| Nov 21, 2010
| 1:33 PM
Social shopping is the new trend in Internet commerce these days.
Websites have sprouted up, promising great discounts if a certain number of people sign up to buy. Groupon and LivingSocial are some of the most prominent, but a small Maryland startup...
| Jun 20, 2011
| 4:54 PM
This recorded message must be one of the biggest fibs a business makes to customers: "Your call is very important to us."
If that's true, why not hire someone to answer the phone?
Indeed, not being able to reach a live person is the No. 1 gripe about...
| Jun 24, 2011
| 5:00 AM
There's no denying the convenience and simplicity of shopping online. Successful retailers like Amazon.com and Overstock.com have become giants as a result. Small wonder that online sales have grown to an estimated $200 billion annually, or about 7...