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Southwest Airlines
Despite schedule changes, Southwest Airlines still lags industry in on-time arrivals

DALLAS On Aug. 10, Southwest Airlines changed its schedule to improve its reliability and end a year of really bad results for on-time arrivals. Its executives said the new schedule should boost its on-time performance. The good news from August's report from the U.S. Department of Transportation: It's off the bottom. Its on-time rate was up 1.5 percentage points from August 2013 when it first jimmied its schedule to squeeze more flights in. And it did fare better than its North Texas neighbors. American Airlines and Envoy Air finished 13th and 14th respectively. The bad news: Southwest ranked 11th of 14 airlines in August, below the industry's average and still a very...

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