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Online Media Industry
Online campaign will shorten lines at the MVA [Letter]

Regarding an editorial that appeared in The Aegis, while we at the Maryland Motor Vehicle Administration appreciate the interest in promoting the MVA's "Anywhere, Anytime" online campaign, the editorial mischaracterizes the recent policies enacted to shorten wait times at our branch offices ("Too young to get served at the MVA?" April 22). Over the past several years, the MVA has been working to transform the perception of the agency; we want customers to think first of online services and of visiting an MVA branch only if necessary. The reality is that with our service changes no one of any age will be denied service, and we are striving to make service more...