Try digitalPLUS for 10 days for only $0.99

Filene's Basement Corporation

Civility costs you nothing

Does treating someone badly warrant a lack of civility in return? A reader from Ontario, Canada, and her spouse were going through a rough patch with her teenage daughter. The problem was nothing extraordinary, but simply the type of behavior many parents of teens face as their children struggle for independence. Suddenly, a usually compliant child has turned into a young adult who wants to make decisions on his/her own. Some of these decisions can upset parents. Because the reader was consumed by her daughter's behavior, she found herself more distracted than usual. "When I was at the post office, a young girl -- 14 or so -- held the door open for me," she wrote. "I...