| Jul 30, 2014
| 3:20 PM
Do-not-call violations and telemarketing abuses ranked as the fastest-growing consumer complaints last year, according to a report released Wednesday.
Three Maryland agencies participated in the annual survey by the Consumer Federation of America and...
| May 21, 2014
| 6:00 AM
Congress needs to pass the Marketplace Fairness Act (MFA) so there is real and fair competition reflecting 21st century commerce. America was built on promoting economic growth and business in a fashion that ensures fair competition for all.
| Feb 15, 2014
Susan Aplin worked behind the scenes for two decades helping run some of the biggest retail stores around — Williams-Sonoma, Sports Authority, Staples, The Gap, Banana Republic, Old Navy and Pottery Barn.
But it wasn't until she and friend Carolyn...
| Jan 7, 2014
| 12:25 PM
Amazon and L.L. Bean tied for best in customer satisfaction during the holiday season, while Priceline.com came in last, an index released Tuesday showed.
The ForeSee Experience Index (FXI): 2013 U.S. Retail Edition measured overall and channel-specific...
| Nov 11, 2013
| 3:05 PM
E-commerce giant Amazon will provide Sunday package delivery at no extra cost in two key cities and plans to expand the program dramatically next year.
Kelly Cheeseman, an Amazon spokeswoman, didn't say whether Baltimore would be included in that...
| Oct 22, 2013
| 6:54 PM
Amazon.com will open a 1 million-square-foot distribution center that will employ 1,000 people at the site of the former General Motors plant in Southeast Baltimore, the company announced Tuesday.
The company plans to hire locally for jobs packing and...
| Oct 23, 2013
| 5:48 PM
State and city officials said Wednesday that Amazon.com's new warehouse in Southeast Baltimore will receive more than $43 million in tax credits — incentives they say helped lure the large company to Maryland.
The company and its landlord, Duke...
| Oct 23, 2013
| 6:49 PM
When Amazon.com opens a huge distribution center next year in Southeast Baltimore, consumers across the state who buy books, electronics, toys or anything else from the online seller will no longer be able to avoid the state's 6 percent sales tax....
| Oct 23, 2013
| 9:38 AM
It's not every day that a major corporation announces that it will bring 1,000 jobs to Baltimore City, so we have reason to cheer Amazon.com's decision to open a 1 million square foot distribution center here. Baltimore's official unemployment rate stands...
| Dec 2, 2013
| 4:49 PM
Consumers went in search of cyber deals Monday amid a barrage of emails and Web offers from retailers.
But Cyber Monday may be losing its significance as the biggest online day of the season, thanks to this year's earlier and more diluted kickoff to...
| Sep 24, 2012
| 3:12 PM
In years past, Nathaniel Scroggins spent late August and early September finding ways to de-emphasize the Orioles gear at the Sport Shop store in Harborplace. Whatever was left from summer got tucked into one corner, while Ravens gear swarmed the space....
| Mar 12, 2013
| 8:27 AM
Move over Willy Wonka, Jama Cocoa has arrived in Arbutus.
Jamasen Rodriguez, a sophomore at Johns Hopkins University, and three of his classmates have started a chocolate-making business that will open in Arbutus in the spring.
No exact date has...