The annual airline quality ratings, according to the University of Nebraska at Omaha Aviation Institute and the W. Frank Barton School of Business at Wichita State University. The ratings are based on 15 elements considered important to consumers.
1. JetBlue Airways
2. Alaska Airlines
3. Southwest Airlines
4. America West
5. US Airways
6. Northwest Airlines
7. Continental Airlines
8. AirTran
9. United Airlines
10. ATA
11. American Airlines
12. Delta Air Lines
13. American Eagle
14. Atlantic Southeast
Associated Press
1. JetBlue Airways
2. Alaska Airlines
3. Southwest Airlines
4. America West
5. US Airways
6. Northwest Airlines
7. Continental Airlines
8. AirTran
9. United Airlines
10. ATA
11. American Airlines
12. Delta Air Lines
13. American Eagle
14. Atlantic Southeast
Associated Press
