Ohio Street between Meridian and Illinois downtown reopened several hours after falling glass closed it Wednesday.
The glass fell from a window on the 19th floor of the AT&T building downtown.
"It was hitting our arms and the top of our heads," said Freeman.
At first, she thought the marble sized pieces were hail, but then she said she looked up to see a broken window and realized it was glass.
Freeman said the glass bounced off the pavement and hit her daughter's legs, making the child cry. She quickly grabbed Jamya and ran. Fortunately, neither were injured.
AT&T's building manager said the window is in front of a wall and that they've ruled out a person, a bird or a projectile as the cause. He said the company is still investigating, but believe heat could be to blame.
Fox59 contacted Mark Eads with Capitol City Glass who confirmed that heat can cause glass to shatter, especially if it's spandrel or tempered safety glass. Eads explained that if there's a small piece of dirt inside the glass, the right amount of heat on one side and cooling on the other can cause thermal stress making the glass vulnerable and even causing it to break.
AT&T Spokesperson Tammy Raber said Thursday the window may have to be special ordered, but there is a barrier between the window casing and the wall. She also said they do not have anything new to report as far as what caused the window to break, but it is under investigation.