Waste Industries, Harford County's biggest trash collection company, will be taking over the customers of Alley Cat Trash Removal, Harford County's Public Works Department confirmed Friday.
Waste Industries, which owns and operates Harford Sanitation Services, has not necessarily acquired Alley Cat but began serving its customers on Saturday, Thomas Hilton, deputy director of environmental services for the county, said.
Hilton did not know if Alley Cat has actually closed. He said he had received complaints from customers Friday that they were told it would be the last day of trash collection, but the county has so far been unable to get in touch with Alley Cat.
The Aegis was also unsuccessful at trying to reach anyone Friday and Monday at Alley Cat's office in Joppa or the company's corporate resident agent who lives in Darlington.
Alley Cat has grown to be the county's second largest trash collector since it received a license to operate in the county in 2009, Hilton said.
No one answered Alley Cat's main phone number in Joppa Friday afternoon, and a message said the company's voice mail box was full.
Attempts to reach Waste Industries' Harford County operation, which is based in Street, were likewise unsuccessful. Several phone messages were not returned.
In Harford, residents and businesses must contract with private companies to pick up their trash. Only the municipalities of Bel Air and Havre de Grace provide residential trash collection for their residents, while the City of Havre de Grace contracts with a private company on behalf of residents.
Alley Cat has not yet applied for a new county license, which expires at the end of April, Hilton said.
He did not know how many customers Alley Cat has and noted the county plays no role in overseeing trash companies besides the basic licensing process, which allows them to dump at the county-owned landfill and the incinerator in Joppa.
"We are not privy to their private business matters," Hilton said.