11:15 AM EDT, July 3, 2012
The severe storm Friday caused downed trees and numerous power outages but it paled in comparison to previous storms in other parts of the country, where utility companies were prepared to deal with the aftermath of such storms by improving infrastructure and actually learning from their mistakes.
They also restored power to their customers in a reasonable amount of time and, unlike BGE, have staff available to handle emergency calls instead of leaving customers on hold for hours.
BGE sent a letter to customers this spring saying the company would trim trees near power lines in order to avoid a repeat of the last debacle. I guess they never got around to actually implementing that plan.
After driving around the Towson area for the last 60 hours, I have yet to see a single BGE truck working on the downed lines or numerous non-working traffic lights. I did notice that the commercial businesses that receive their power from the company are all up and running, however.
Interesting how that works, huh?
Greg McClelland, Baltimore
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