Summer Savings! Get unlimited digital access for 13 weeks for $13.
Readers Respond
News Opinion Readers Respond

Industry groups are working to reform debt collection

The Baltimore Sun highlighted a significant issue involving the use of the courts by debt buyers to recover consumer debt they have purchased ("A push for more proof in debt-collection lawsuits," July 25).

As the leading voice for credit and debt collection professionals, we want Marylanders to know that ACA International and its affiliate Mid-Atlantic Collectors Association are advocating for reforms to ensure both proper debt documentation and responsible litigation in the collection of consumer debts.

We've outlined in our "Blueprint to Modernize Debt Collection" and in meetings with the Consumer Financial Protection Bureau the important need to require creditors to maintain accurate consumer account information and to require that debt collectors and debt purchasers have access to the account information to ensure proper information to address consumers' claims and provide verification of debts when necessary.

We believe the blueprint will also help Marylanders and consumers nationwide in removing unnecessary barriers to effective communication and reducing complaints. We aren't seeking new rights, only clarity of laws governing communications created for a different time and different circumstances.

Consumers deserve respect in debt collection. If contacted by a debt collector, talk to them to understand and seek to resolve the issue — avoiding them won't make the debt disappear.

We are committed to working with the federal government, Maryland's lawmakers, regulators, attorney general and judiciary to create a balanced system for debt collection that allows a vital industry to function and protect consumers.

Patrick J. Morris and Harry Strausser

Mr. Morris is chief executive officer of ACA International, the association of credit and collection professionals. Harry Strausser is president of the Mid-Atlantic Collectors Association.

Copyright © 2015, The Baltimore Sun
Related Content
  • A push for more proof in debt-collection lawsuits

    A push for more proof in debt-collection lawsuits

    Consumer advocates cheer as Maryland's highest court considers a change in rules

  • Baltimore needs BRT

    Baltimore needs BRT

    Recently, Lt. Gov. Boyd Rutherford announced that Bus Rapid Transit (BRT) should be considered as an alternative instead of the now-shelved Red Line light rail system ("Who knew Hogan, Rutherford were such transit geeks," July 15). Why? Costs. Light rail is extremely expensive — to the tune of...

  • Iran deal — war now or war later

    Iran deal — war now or war later

    In its recent editorial, The Sun adopts President Barack Obama's primary argument in favor of the Iran deal — that the only choice is the deal or war ("A 'good enough' agreement," July 24). No one wants war. But the choice here is not war or no war. It is war now or war later.

  • The evil of Iran

    The evil of Iran

    We sat 5,000-plus strong in the Walter E. Washington Convention Center in the District of Columbia for three intense days of Christians United For Israel (CUFI) 10th summit on July 12-14. We came from all across the nation (including 95 members from other countries and 500 college students). We...

  • Orioles: No gnomes, please

    Orioles: No gnomes, please

    In light of the Orioles recent near-death spiral, many fans have pinned the blame on the Buck Showalter Garden Gnome giveaway ("Buck Showalter garden gnome briefly causes long lines at Camden Yards," June 28). True, their record since the promotion has been dismal and Buck Showalter was warned...

  • Baltimore remains a fiber desert

    Baltimore remains a fiber desert

    Like Mayor Stephanie Rawlings-Blake's Smarter Baltimore draft report, the commentary, "Broadband for Baltimore" (July 27), has solid recommendations for building high speed Internet in Baltimore. But like that report, it ignores the principal reason that Baltimore City doesn't have broadband. Verizon's...

  • Trump is the anti-politician

    Trump is the anti-politician

    Why are the press and both political parties so upset that Donald Trump is running for president ("The Trump lesson that Bush and Clinton should heed," July 27)? Could it be that he does not need someone else's money so the Democratic National Committee, GOP, George Soros or big business can't...

  • Gun laws aren't enforced

    Gun laws aren't enforced

    The people screaming for more gun control and more gun laws and all the other useless ideas should be finding out why the laws now in place are not being enforced. The last maniac to shoot up a theater should have never been able to purchase a gun but evidently some judge did not do her job ("Gunman...

Comments
Loading
79°