E-mail this story
For the second time in less than a year, hundreds of thousands of Baltimore Gas & Electric and Pepco customers are being forced to endure a week or more without electricity because of damage caused by a severe storm. Utility officials are aggressively defending their response. They say the storm was unusually intense and that the companies' crews and those called in from others states are working hard to restore power. We're sure they are. But that is of little comfort to those who are coping with the logistical, financial and, potentially, safety consequences of doing without electricity during a prolonged heat wave. State regulators need to take a hard look at what the state's major utilities are doing to prepare their systems to weather severe storms, and they and company officials need to rethink a communications strategy that leaves customers in the dark in more ways than one.
July 2, 2012