Seniors at an assisted-living facility in Northwest Baltimore were stranded for more than three days without power, the executive director said, following the powerful wind storm Friday that knocked out power lines across the region.
The power went out about 3:30 p.m. Friday at Peregrine Senior Living at Tudor Heights, according to Chuck Griffith, the executive director. Officials placed several calls to the customer service line without any response over the weekend, he said.
On Tuesday, a crew responded and was removing branches and surveying damage on the building’s roof, Griffith said.
“Hopefully they’ll get to repair that today, or at the latest, tomorrow,” he said. “They’re here, and they’re working on it.”
Power was restored to the facility at 3:30 p.m. Tuesday, according to BGE spokesman Justin Mulcahy.
The three-floor facility at 7218 Park Heights Ave. in Fallstaff has 68 beds and currently serves 44 residents with dementia and other memory problems, Griffith said. The elder-care center was among 435,000 customers across the region that lost power following the storm, according to BGE. Thousands remained without power Tuesday.
Still, the three days without power meant no elevators, so staffers had to walk meals upstairs to residents, Griffith said.
“You would’ve thought we were a priority, being assisted-living,” he said. “It was very frustrating to have to wait the amount of time we had to wait.”
BGE prioritizes assisted-living residences and other “critical customers with life and health risks at special medical needs facilities” in cases of widespread power outages, Mulcahy said in an emailed statement.
“BGE has nearly 1,000 of these types of facilities throughout our service area noted in our system,” he wrote. “BGE's first restoration priorities are public safety and critical care facilities, such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible.”
“Due to the nature of extended outages caused by widespread weather damage, we always emphasize that special medical needs facilities have plans in place for managing an extended outage,” he wrote.