Valentine's Day is less than a week away. Do you have a date yet? Well, if you're thinking about looking for love online, listen up.
The Better Business Bureau of Fort Worth has tips for making sure you get your money's worth.
These days, one in five relationships started online. That's according to a study by Match.com.
With the numbers of online daters on the rise, the better business bureau of fort worth, says more and more people are logging off unsatisfied with the site they picked.
"It really just depends on what you are looking for, because there's all different types of sites out there," said John Riggins, President of the Fort Worth BBB.
In 2011, 2500 people filed complaints against online dating sites nationally.
"It's an expectation unmet. People are looking for whatever they're looking for. They're looking for a love, looking for a date, looking for a lunch. It's just who they are and what they want and does that service fit what they want," said Riggins.
Thomas Vest of Fort Worth signed up with Great Expectations.
"They said, quote, 'there are hundreds of ladies out there in your age group, and your criteria.' There were ten total in Fort Worth, two of which accepted my smoking," said Vest.
But, he'd signed a contract for a three year membership. No refunds. That's something he says he missed in the fine print.
"I asked for [a refund]. According to their contract, they're not obligated to do it. They won't even consider it," said Vest.
"I know that we have hundreds of members that are satisfied," said Taylor Shelton, center director of Great Expectations Fort Worth.
Great Expectations says it will continue to work with vest to find him a date. As for the contract…
"The representatives of great expectations do go through each contract thoroughly and explain the policies and everything that each member is getting into before they do sign it," said Shelton.
"My advice would be, if you are getting a contract, have an attorney look at it so you know what you're getting in to," said Riggins.
The BBB says be wary of contracts and agreements. Most importantly, know what you're signing and who you're signing it with.
"An advance fee to a service is a red flag to the BBB because you really don't know what you're going to get. If you're going to give money in advance, it's time to do some homework," said Riggins.
Any online dating site will likely have online reviews, and, of course, there's always the BBB.Copyright © 2014, The Baltimore Sun