Join us Thursday, July 21 at noon EDT (9 a.m. PDT, 11 a.m. CDT) for a live web chat to discuss bed bug insurance. Bed bugs are spreading in increasing numbers, infesting apartments, hotels and homes. The problem has gotten so bad that insurance companies recently started offering special coverage for hotels and property managers.

Chat with the experts to find out more about bedbugs. Hartford Courant reporter Matthew Sturdevant will moderate an online chat featuring Gale E. Ridge, Ph.D., an entomologist who specializes in bedbugs at the Connecticut Agricultural Experiment Station in New Haven and chairwoman of the Connecticut Coalition Against Bed Bugs, and Missy Henriksen,Vice President of External Affairs, National Pest Management Association.

 Bed Bugs: Insurance Companies Offering Bed Bug Coverage(07/21/2011) 
11:44
Matthew Sturdevant: 
We will start the discussion at 12 p.m. EDT. Thank you
Thursday July 21, 2011 11:44 Matthew Sturdevant
11:50
Missy Henriksen: 
Hi - just wanted to check in and let you know I am here....
Thursday July 21, 2011 11:50 Missy Henriksen
11:51
Dr. Gale E. Ridge: 
I am here as well
Thursday July 21, 2011 11:51 Dr. Gale E. Ridge
12:00
Matthew Sturdevant: 
Thank you Gale E. Ridge, Ph.D., and Missy Henriksen for joining me today to answer questions from readers about bedbugs.

Ridge is an entomologist who specializes in bedbugs at the Connecticut Agricultural Experiment Station in New Haven, Conn., and chairwoman of the Connecticut Coalition Against Bed Bugs. Henriksen is vice president of external affairs at the National Pest Management Association.

I'd like to start by asking, why are there more bedbugs today than 10 years ago?
Thursday July 21, 2011 12:00 Matthew Sturdevant
12:01
Missy Henriksen: 
The number one reason cited by professionals is increased travel. Bedbugs are hitchhikers so as our society has become more mobile, so have bedbugs.
Thursday July 21, 2011 12:01 Missy Henriksen
12:02
Dr. Gale E. Ridge: 
Increase international travel and trade, citizens who have not lived with bed bugs and don't understand them, and a change in pesticide use have conspired to favor increased bed bug populations in the United States
Thursday July 21, 2011 12:02 Dr. Gale E. Ridge
12:03
Matthew Sturdevant: 
How are bedbugs that are creeping around today different from those that were largely killed off by DDT?
Thursday July 21, 2011 12:03 Matthew Sturdevant
12:04
Dr. Gale E. Ridge: 
Many current populations are pesticide resistant and so in many respects we are in pre-DDT days as far as treatment is concerned
Thursday July 21, 2011 12:04 Dr. Gale E. Ridge
12:04
Missy Henriksen: 
There are different stains of bed bugs and the pest has evolved over the years. DDT was effective in controlling bed bugs for years, though the bugs became resistent to this treatment as well....
Thursday July 21, 2011 12:04 Missy Henriksen
12:04
[Comment From Greg K.Greg K.: ] 
If you had to name only one way to kill bed bugs and their eggs what would it be?
Thursday July 21, 2011 12:04 Greg K.
12:05
Missy Henriksen: 
There are many effective ways of controlling bed bugs and often times treatment will involve more than one control strategy. Effective control techniques are heat, freezing, steam, pesticides, and vacuuming...
Thursday July 21, 2011 12:05 Missy Henriksen
12:05
[Comment From ShereeSheree: ] 
Looking forward to this. I have heard that bat bugs are also on the rise and perhaps bat bugs are one reason some infestations have been so hard to eradicate - as bat bugs require different control measures. Plausible?
Thursday July 21, 2011 12:05 Sheree
12:06
Dr. Gale E. Ridge: 
There is no one way to kill bed bugs, no magic bullet. Education is extremely important and cooperation and communication among citizens who have a problem with bed bugs
Thursday July 21, 2011 12:06 Dr. Gale E. Ridge
12:07
Matthew Sturdevant: 
I have this question from Rick M.:

We own 300 apartments and are interested in what the insurance companies are providing and how much per unit one can expect to pay yearly for a bed bug policy insurance rider?
Thursday July 21, 2011 12:07 Matthew Sturdevant
12:07
Dr. Gale E. Ridge: 
Bat bugs are not on the rise, we are just more aware of their presence. It is our behvior that has changed. Bat bugs are easy to control, simply remove the bat colony.
Thursday July 21, 2011 12:07 Dr. Gale E. Ridge
12:09
Missy Henriksen: 
Insurance that covers bed bugs is relatively new. I am not familiar with the cost structure yet but I know Aon and Willis are two national companies that have just come out with coverage.
Thursday July 21, 2011 12:09 Missy Henriksen
12:09
Dr. Gale E. Ridge: 
I can not speculate on price, since each region of the country and each account will have different dynamics
Thursday July 21, 2011 12:09 Dr. Gale E. Ridge
12:10
Matthew Sturdevant: 
Rick, this article may address your questions about insurance protection for property owners:

Go to Courant.com/insurance and search "bedbugs"
Thursday July 21, 2011 12:10 Matthew Sturdevant
12:10
[Comment From Karen CatanzaroKaren Catanzaro: ] 
Our company is using heat treatments and is finding them to be very successful
Thursday July 21, 2011 12:10 Karen Catanzaro
12:10
[Comment From TonyTony: ] 
We recently used an Ozone treatment to kill bedbugs - it was a relatively small case and it seemed to work; what are your thoughts on using Ozone treatment
Thursday July 21, 2011 12:10 Tony
12:10
[Comment From RICK M.RICK M.: ] 
Thank you for the name of the 2 companies with the insurance.
Thursday July 21, 2011 12:10 RICK M.
12:11
Dr. Gale E. Ridge: 
Heat treatment is good, but there is not residual effect and so multi unit housing can reinfest
Thursday July 21, 2011 12:11 Dr. Gale E. Ridge
12:11
[Comment From Greg K.Greg K.: ] 
Don't pest control companies offer "insurance" if you use their service and get bed bugs?
Thursday July 21, 2011 12:11 Greg K.
12:11
[Comment From Greg K.Greg K.: ] 
If we don't find a way to better control the bed bug problem what type of increases do you think we will see? It seems to be a bigger problem in the north region.
Thursday July 21, 2011 12:11 Greg K.
12:12
[Comment From RICK M.RICK M.: ] 
Thanks again Matt on the article
Thursday July 21, 2011 12:12 RICK M.
12:12
Dr. Gale E. Ridge: 
Ozone treatment has been banned I believe) in Australia. It is effective but may be a danger to the ozone layer is used extensively
Thursday July 21, 2011 12:12 Dr. Gale E. Ridge
12:12
Missy Henriksen: 
I am not aware of any professional pest management firms that offer "insurance for bed bugs though many offer different types of guarantees if they have provided service.
Thursday July 21, 2011 12:12 Missy Henriksen
12:13
[Comment From Caleb FabryCaleb Fabry: ] 
What type of guarantee should I excpect on my units with heat or chemical treatments?
Thursday July 21, 2011 12:13 Caleb Fabry
12:13
Dr. Gale E. Ridge: 
Greg: Some PMP's can guarantee their work
Thursday July 21, 2011 12:13 Dr. Gale E. Ridge
12:13
[Comment From JeremiahJeremiah: ] 
What is the difference between having insurance vs having a pest company guarantee the work that they do for bedbug barriers and treatments?
Thursday July 21, 2011 12:13 Jeremiah
12:14
Missy Henriksen: 
In regard ot if the question if bed bug problems will increase, most professionals expect the problems will get worse before they get better. This is why it is so important each person in society understands what bed bugs are and the importance of being vigilent in protecting themselves against them.
Thursday July 21, 2011 12:14 Missy Henriksen
12:15
Dr. Gale E. Ridge: 
Rick M: The increase in the north, is that there is an increase in public awareness and a greater willingness to talk about bed bugs. We are getting better at detecting them and losing the stigma
Thursday July 21, 2011 12:15 Dr. Gale E. Ridge
12:15
[Comment From Dennis NDennis N: ] 
Good Question Jeremiah
Thursday July 21, 2011 12:15 Dennis N
12:15
Matthew Sturdevant: 
I'd like to back up and talk a little bit about bedbug behavior. How does a person know they have bedbugs in their home?
Thursday July 21, 2011 12:15 Matthew Sturdevant
12:16
Missy Henriksen: 
Caleb - each company's guarantees are different so it is not possible to generalize what you can expect. In selecting a professional, you should understand what your contract covers and what it doesn't. If you aren't sure - ask questions so you can be educated in the decision making process.
Thursday July 21, 2011 12:16 Missy Henriksen
12:16
Dr. Gale E. Ridge: 
It usually starts with unexplained itchy small red spots appearing after sleep in random patterns
Thursday July 21, 2011 12:16 Dr. Gale E. Ridge
12:17
[Comment From TonyTony: ] 
would you recommend that we forgo future ozone treatments and use pesticides or heat treatment?
Thursday July 21, 2011 12:17 Tony
12:18
[Comment From RICK M.RICK M.: ] 
Has anyone heard or had a multi unit apartment building become completely infested and had costs of $50k to 100k to eradicate the infestation? Or did the apartment company file bankruptcy due to the complete infestation of the building (say 50 unit building)?
Thursday July 21, 2011 12:18 RICK M.
12:18
Missy Henriksen: 
While I am not an expect on the insurance side of bed bugs, I believe the new insurance avaialble for commercial purposes include inspection services and may include protection for items that must be disposed of. It would be best to check with the carriers to determine what the policies cover and what they don't.
Thursday July 21, 2011 12:18 Missy Henriksen
12:18
Dr. Gale E. Ridge: 
Tony: I would suggest given current circumstance and a need for more research to be careful with Ozone. A combination of heat treatment and pesticides can work well together
Thursday July 21, 2011 12:18 Dr. Gale E. Ridge
12:19
Matthew Sturdevant: 
Rick has a good point here that I'd like to broaden: what is the cost to treat for bedbug infestation per room, per house?
Thursday July 21, 2011 12:19 Matthew Sturdevant
12:20
Dr. Gale E. Ridge: 
National average is between $600 to $800 per room, Missy please comment
Thursday July 21, 2011 12:20 Dr. Gale E. Ridge
12:20
[Comment From Dennis NDennis N: ] 
What methods are being used to detect bed bugs??
Thursday July 21, 2011 12:20 Dennis N
12:20
[Comment From RICK M.RICK M.: ] 
we spent 3000 for 2 units......i unit ground floor and the unit above
Thursday July 21, 2011 12:20 RICK M.
12:21
[Comment From TonyTony: ] 
Dr. Ridge - thank you very much for the input.
Thursday July 21, 2011 12:21 Tony
12:21
Missy Henriksen: 
Costs for treating bed bugs vary depending on the extent of the infestation, the type of treatment, etc. On average, a consumer can expect between several hundred dollars and a few thousand dollars.
Thursday July 21, 2011 12:21 Missy Henriksen
12:21
Missy Henriksen: 
The most common ways of detecting bed bugs are visual inspection, canine teams, and glue traps.
Thursday July 21, 2011 12:21 Missy Henriksen
12:22
Dr. Gale E. Ridge: 
Dennis N: Well trained dogs and their handlers as well as experienced technicians can pick up the small hard to detect populations
Thursday July 21, 2011 12:22 Dr. Gale E. Ridge
12:22
Matthew Sturdevant: 
What is the best way to prevent bedbugs from infesting a home?
Thursday July 21, 2011 12:22 Matthew Sturdevant
12:23
Dr. Gale E. Ridge: 
I find glue traps not very effective. Bed bug are tactile sensitive and so avoid glue traps unless they make a mistake
Thursday July 21, 2011 12:23 Dr. Gale E. Ridge
12:25
Dr. Gale E. Ridge: 
Matthew: Being proactive in observation, knowing what to look forward and immediately act on a discovery rather than going into denial, hoping it will go away. Early detection, is always a winner with bed bug management
Thursday July 21, 2011 12:25 Dr. Gale E. Ridge
12:25
Missy Henriksen: 
Vigilence! This means being aware of what bed bugs are and looking for signs of them. Travelers should always inspect hotel rooms and wash clothes returning with them on hot cycles (as bed bugs can't withstand temperatures greater than 122F). Great caution should be taken when bringing second hand furniture into homes. Bags should not be kept on the ground in dressing rooms when shopping, in hotels when traveling, or even in office environments. When you are changing your sheets in your home, you should always check for bed bugs.
Thursday July 21, 2011 12:25 Missy Henriksen
12:25
Matthew Sturdevant: 
What if a person is staying at a hotel and realizes bedbugs are present. What should that person do before going home?

Would the same apply if a child was attending a summer camp with bedbugs?
Thursday July 21, 2011 12:25 Matthew Sturdevant
12:27
[Comment From RICK M.RICK M.: ] 
are health departments comdemning say a 50 unit building completely infested? that would drive a company into bankruptcy
Thursday July 21, 2011 12:27 RICK M.
12:28
Missy Henriksen: 
In regard to the hotel, the guest should talk with the hotel management as most have specific plans in place. All personal items should be inspected, and if appropriate treated. Summer camp - same issues apply. If you bring potentially infested items into your home, good chance of getting an infestation in your home.
Thursday July 21, 2011 12:28 Missy Henriksen
12:28
Dr. Gale E. Ridge: 
Report bed bug activity immediately to hotel staff. Put suspected bed bug infested items into zip lock plastic bags and immediately put into a dryer, washing machine or freezer( books etc. for 3-5 days) upon reaching home
Thursday July 21, 2011 12:28 Dr. Gale E. Ridge
12:28
[Comment From MunchMunch: ] 
Another sign is small, black, ink-like stains on your sheets. It's the bugs' excrement.
Thursday July 21, 2011 12:28 Munch
12:30
Dr. Gale E. Ridge: 
Munch: Bed bugs deficate either per or post feeding with a spot of digested blood. Easily seen on white bed sheets as a tiny round cow-pie. If it is smeared, this could be blood from a scab etc.
Thursday July 21, 2011 12:30 Dr. Gale E. Ridge
12:30
[Comment From SteamTrainSteamTrain: ] 
Steam kills em, right?
Thursday July 21, 2011 12:30 SteamTrain
12:31
Missy Henriksen: 
Steam is an effective means of controlling bed bugs.
Thursday July 21, 2011 12:31 Missy Henriksen
12:31
Missy Henriksen: 
PS - on steam - a note that sometimes it will need to be used with another control option as well...
Thursday July 21, 2011 12:31 Missy Henriksen
12:32
Dr. Gale E. Ridge: 
Steam Train: Steam kills bed bugs, but use steam cleaners with low vapor pressure and slow movement or you will blow bed bugs away from treatment area with a pressure wave set up by the wand.
Thursday July 21, 2011 12:32 Dr. Gale E. Ridge
12:32
Dr. Gale E. Ridge: 
Steam will only kill on contact and not treat well hidden indiviuals
Thursday July 21, 2011 12:32 Dr. Gale E. Ridge
12:34
[Comment From MunchMunch: ] 
So if you live in an apartment that has bed bugs, do you move?
Thursday July 21, 2011 12:34 Munch
12:35
Missy Henriksen: 
If you have bed bugs and move, you will bring the problem with you. You definitely need to have the problems treated BEFORE moving.
Thursday July 21, 2011 12:35 Missy Henriksen
12:35
[Comment From Dennis NDennis N: ] 
Dr. What do you mean by well hidden indiviuals??
Thursday July 21, 2011 12:35 Dennis N
12:36
[Comment From SteamTrainSteamTrain: ] 
What about putting an entire piece of furniture or mattress into an autoclave?
Thursday July 21, 2011 12:36 SteamTrain
12:36
Matthew Sturdevant: 
Is it possible to get bedbugs by purchasing furniture at tag sales, hotel liquidating supply stores, or other places that sell used furniture?

If so, how could a person still buy furniture from those places and make sure the the furniture is free of bugs?
Thursday July 21, 2011 12:36 Matthew Sturdevant
12:36
Dr. Gale E. Ridge: 
Munch: You do not have to move. You do not have to throw any furniture out. Cooperative treatment between the home owner who cleans and prepars the premisis and the Pest Management Professional, with surrounding apartments involed usually manages a bed bug infestation.
Thursday July 21, 2011 12:36 Dr. Gale E. Ridge
12:38
Dr. Gale E. Ridge: 
Dennis: These are bed bugs who are sitting deep inside a crack, such as under a baseboard and behind an obstruction which could deflect the steam. They also can flee the area; bed bugs are excellent runners.
Thursday July 21, 2011 12:38 Dr. Gale E. Ridge
12:39
Dr. Gale E. Ridge: 
Steam Train: That would delaminate the furniture and basically destroy it. Not a good idea. An autoclave is a large pressure cooker.
Thursday July 21, 2011 12:39 Dr. Gale E. Ridge
12:39
Missy Henriksen: 
If you are buying items at a tag sale (yard sale in the south) you may want to ask the homeowner if they have had bed bugs. If so, you will wnt to excercise exteme caution. Any items brought into your home should be carefully inspected. In all nooks and crannies. In couches - under the cusions, underneath the couch itself, in the seams...all good hiding places for bed bugs.
Thursday July 21, 2011 12:39 Missy Henriksen
12:40
Matthew Sturdevant: 
Do bedbugs carry disease?
Thursday July 21, 2011 12:40 Matthew Sturdevant
12:41
Missy Henriksen: 
While bed bugs can carry disease, none of the research completed to date has shown that bed bugs TRANSMIT disease.
Thursday July 21, 2011 12:41 Missy Henriksen
12:41
Dr. Gale E. Ridge: 
Matthew: Yes, basically any article that is bought in the second hand stream is fair game for bed bug activity. That doesn't mean folks don't have to stop buying second hand articles, they just need to be aware of what to look for as bed bug sign or routinely treat for bed bugs when the article comes home.
Thursday July 21, 2011 12:41 Dr. Gale E. Ridge
12:41
[Comment From MunchMunch: ] 
I threw out the sofa, pillows, armchair and rug just in case. And I moved.
Thursday July 21, 2011 12:41 Munch
12:42
[Comment From TonyTony: ] 
if I missed this, I apologize, but are the best and most recommended treatments for multi-family infestations?
Thursday July 21, 2011 12:42 Tony
12:43
Missy Henriksen: 
The National Pest Management Association has recently published the Best Management Practices for Bed Bugs to offer guidance to professionals on the most effective ways of controlling bed bugs. This same document can be helpful to consumers to understand about bed bug control. (www.allthingsbedbugs.org). In this document, it is not recommended furniture be destroyed as this can add extra cost to the problem. Good idea to check wiht the professional treating your property before going to that extreme.
Thursday July 21, 2011 12:43 Missy Henriksen
12:43
Dr. Gale E. Ridge: 
Mathew: Yes, bed bugs are known to carry over 25 human disease causing pathogens, but because of their behavior and body chemistry, lucky for us, they can not transmit these pathogens to us!....and I hope it stays that way.
Thursday July 21, 2011 12:43 Dr. Gale E. Ridge
12:45
Matthew Sturdevant: 
Will this surge in bedbug population ebb at some point -- is this an unusual spike in population that will drop soon?
Thursday July 21, 2011 12:45 Matthew Sturdevant
12:46
Dr. Gale E. Ridge: 
Tony: Community cooperation/communication with the management and Pest Management Professionals with everyone working together pulling in the same direction is huge as far as managing bed bugs. If residents are educated and are relaxed over the issue of bed bugs, and empowered, bed bugs do not stand a chance at building large difficult to control populations.
Thursday July 21, 2011 12:46 Dr. Gale E. Ridge
12:47
Matthew Sturdevant: 
As I understand the issue, bedbugs are partly on the rise because chemicals used to get rid of them are now illegal, such as DDT, which is a probable human carcinogen.

What type of research is being done to find a remedy to the rise in bedbugs? Are universities researching new toxins?
Thursday July 21, 2011 12:47 Matthew Sturdevant
12:48
[Comment From ShereeSheree: ] 
Dr. Ridge could you explain why bed bugs cannot transfer pathogens, vs a mosquito that can. Thank you.
Thursday July 21, 2011 12:48 Sheree
12:48
Missy Henriksen: 
Good news/Bad news on the bed bug populations in the future. Bad news: the problems will get worse. Good news: It WILL get better! Unfortunately, no magic ball can tell us when that will be.
Thursday July 21, 2011 12:48 Missy Henriksen
12:49
Dr. Gale E. Ridge: 
In time we should be able to control bed bugs populations, but I doubt they will be completely erradicated as seen when DDT was used. Currently there is no magic bullet
Thursday July 21, 2011 12:49 Dr. Gale E. Ridge
12:50
[Comment From MunchMunch: ] 
I moved a few weeks ago and haven't noticed a recurrence in the new place. Am I possibly in the clear? Before moving, in addition to throwing out upholstered furniture, I sprayed cracks in the hardwood and other potential hiding spots with pesticide.
Thursday July 21, 2011 12:50 Munch
12:52
Missy Henriksen: 
Munch - let's hope so! Just so you know, bed bugs can hide for several months before needing to come out for a blood meal. So - it may be too early to tell for sure but fingers crossed for you!
Thursday July 21, 2011 12:52 Missy Henriksen
12:52
Dr. Gale E. Ridge: 
Research is exploring everything. I am working the an entomopathogenic fungus, others are using natural plant toxins, still others are developing traditional chemical pesticides. We have our elbows on our benches and are working hard. But it takes 10 years from bench to EPA certification for a pesticide to become available on the market. All treatments should always go through EPA screening to protect the public
Thursday July 21, 2011 12:52 Dr. Gale E. Ridge
12:53
[Comment From deedee: ] 
Is there a spray that you can treat incoming used furniture, your suitcase, or other items with that can't be put in the dryer or washed on hot?
Thursday July 21, 2011 12:53 dee
12:55
Matthew Sturdevant: 
How long does it take for bedbug bites to show up on the skin -- a few hours, a day, two weeks?
Thursday July 21, 2011 12:55 Matthew Sturdevant
12:56
[Comment From MunchMunch: ] 
Those bastards were relentless, so I'm hoping they would've come out to bite by now. IF survived the move.
Thursday July 21, 2011 12:56 Munch
12:56
Dr. Gale E. Ridge: 
Sheree: Bed bugs have one feeding unlike mosquitos who can sip from host to host. Once they are saited, they retreat to a refuge for several days to reproduce or grow or snooze. If a pathogen such as HIV enters a bed bug body like a vase, the bed bugs chemistry breaks it into disfunction fragments, and though DNA of the virus can be detected, like a broken vase on a sidewalk it is rendered unviable
Thursday July 21, 2011 12:56 Dr. Gale E. Ridge
12:56
Matthew Sturdevant: 
We've got 4 minutes left on the chat. Thank you for all the submitted questions. Please submit any last questions now.
Thursday July 21, 2011 12:56 Matthew Sturdevant
12:57
Missy Henriksen: 
I have not seen the efficacy data on many of the new off the shelf products that are on the market; however, I would offer anyone consider using one to read the label to understand a) what the claims are and b) how to use safely. Many of the DIY products kill on contact only. Foggers are NOT recommended for treating bed bugs; in fact, they can be detrimental to treating them because they will cause populations to disperse moving what might have been a smaller, contained problem into a broader area.
Thursday July 21, 2011 12:57 Missy Henriksen
12:58
[Comment From MunchMunch: ] 
How many bedbugs are required to develop into an infestation? What if there's only one bedbug around?
Thursday July 21, 2011 12:58 Munch
12:58
[Comment From deedee: ] 
so what do you do with a suitcase, for example?
Thursday July 21, 2011 12:58 dee
12:58
Dr. Gale E. Ridge: 
Munch: Most pesticides available to the general public are ineffective on bed bugs due to the class of pesticide and bed bug resistance. The carrier and fluids which deliver the pesticide can kill, through drowning.
Thursday July 21, 2011 12:58 Dr. Gale E. Ridge
12:59
[Comment From ShereeSheree: ] 
Thank you everyone - most beneficial.
Thursday July 21, 2011 12:59 Sheree
1:00
Dr. Gale E. Ridge: 
Dee: Most modern sprays are ineffective. heat treatment (bed bugs die at 113F) or freezing can help
Thursday July 21, 2011 1:00 Dr. Gale E. Ridge
1:00
Matthew Sturdevant: 
I'm very thankful for all the questions from readers and guests. Thank you very much Missy Henriksen and Dr. Gale Ridge.

A transcript of this chat will be available on Tribune websites, including Courant.com
Thursday July 21, 2011 1:00 Matthew Sturdevant
1:00
Dr. Gale E. Ridge: 
Matthew: Depends on the person from immediately up to 14 days!
Thursday July 21, 2011 1:00 Dr. Gale E. Ridge
1:01
Dr. Gale E. Ridge: 
Munch: Two one of each sex.
Thursday July 21, 2011 1:01 Dr. Gale E. Ridge
1:01
Dr. Gale E. Ridge: 
Munch: If it is a mated female then you will have a population
Thursday July 21, 2011 1:01 Dr. Gale E. Ridge
1:01
Missy Henriksen: 
Thank you for the opportujity to help provide education on bed bugs. It is very important, As noted earlier, our consumer web site...www.allthingsbedbugs.org can provide additional information and support.
Thursday July 21, 2011 1:01 Missy Henriksen
1:02