Video of a disagreement between the owner of a shopping mall party space and a Brooklyn Park woman -- who claims that her daughter's sixth birthday was ruined when the young guests were booted out without receiving pizza, cupcakes and goody bags -- has gone viral.
Mother Jaime Norfolk is suing store owner Nsenga Rivens in Anne Arundel County District Court. But Rivens claims that she is the victim. The owner of the party space, Shugaland, said that she asked the group to leave her business Sunday after they were rude and profane to her.
Rivens says she has agreed to relocate her business from Marley Station Mall after mall officials were bombarded by calls from Norfolk supporters.
Rivens contends that she is being cyberbullied by Norfolk's supporters. One video posted Monday vows to "destroy your business and your credit as well as your reputation." (It was posted under the name of the international hacker group Anonymous, but the affiliation could not be verified.)
The primary Youtube video of the women arguing at the birthday party had been viewed more than 63,000 times by Wednesday morning.
In the video, Norfolk protests that she spent $460 on the birthday party for her daughter and five friends, but the manicures, makeup application sessions and fashion show that the girls received was "chaotic" and poorly planned.
"$460 is a lot of money to have all this drama," says Norfolk.
"No it isn't," replies Rivens. "And you made your own drama."
"Can we just finish the party?" asks another woman. A little girl can be heard throughout the video pleading, "Mommy, mommy."
When a mall security officer and Anne Arundel County Police officer arrive at Shugaland, Norfolk tells them her story.
"So far we've gotten nails, makeup and fashion show, and she's telling me I can take my pizza and leave," she said.
"I didn't make my lipgloss. I didn't get my pizza, my cupcakes, my goody bags," Norfolk tells Rivens.
Rivens asks the party to leave and says that she will bring the items outside.
Mall officials did not immediately respond to a request for comment. A statement on the mall's Facebook page said, "We are disappointed and disturbed about... the experience one of our shoppers had at Shugaland" and that management was "currently reviewing the situation."
Mindy Lopez, a friend of Norfolk's who shot the video, said that the staff of Shugaland did not help set up the party and it was "terribly disorganized."
She said that the party was to celebrate Norfollk's daughter, Shayla, who is known as "Peanut," who survived a terrible car accident last summer that left her in intensive care for days.
Lopez said that Rivens had forgotten that the party had been scheduled and had a "bad attitude."
"All we wanted her to do was admit it and apologize," she said.