By Jennifer K. Dansicker
9:50 AM EST, March 2, 2012
Boyle Buick GMC Truck is more than a car dealership, it is a family affair. Brothers Chuck and Chris Boyle have been partners in the business for 18 years. In addition, Chuck’s son Blake, 29, is a service advisor and daughter Paige, 34, is marketing director and customer relations manager for the company. Chris’ son, Randy, 24, is inventory manager.
The family business started taking form in 1968, when after serving in the army in World War II, Clarence Boyle Sr., opened Boyle Buick. The oldest of Clarence’s six children, Chuck, 60, began working for his father two years later. “I started my career in the depths of the service department and then did everything in the business,” says Chuck Boyle.
Continuing the family ownership, Chuck and Chris Boyle bought the business from their father in 1994. “My father was a tremendous role model. He taught us how to treat people right,” says Chuck Boyle who now serves as the company’s president. “We treat our customers and each other as we would like to be treated.”
The number one Buick dealer in Maryland since 1997, Boyle believes the service his customers receive is a direct reflection on their family business. “It is a matter of pride. We have a good service reputation and customer loyalty because we care deeply about what we do,” he says. “Being part of a family makes our business personal. We sell a car, we make a friend.”
Boyle’s children bring experiences of their own that enhance the capabilities of the business. Paige worked for the Baltimore Ravens for 12 years, while Blake has an extensive technical background, which allows him to use social media and the Internet to increase the visibility and viability of the company.
“I watch my son and daughter have the same kind of passion that I do for the business. They want to succeed and take our business to the next level. They bring a whole new, fresh perspective to our family business,” says Chuck.
Current chairman of the Harford Community College Foundation, Chuck has also been past chairman of the Maryland Auto Dealership Association, and has been on several boards and sponsored charity events over the years. Recently, he was a celebrity contestant for the Dancing for the Arts annual fundraiser for the Center for the Arts, which raised over $160,000.
Currently, Boyle is undergoing an expansion, which is unusual in this economic climate. “We are excited to be right near the new Wegman’s and think we will have a successful future. The opportunity to give my children something to carry on is important.”
Boyle Buick GMC Truck
3015 Emmorton Road
Abingdon, MD 21009
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