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Like/dislike: Charles Ostrander
This year marks Charles Ostrander’s fifth Black Friday with Best Buy. The 31-year-old Essex resident currently works at the store’s branch in White Marsh as a Mobile Manager. On Friday, he will be working a 14-hour day consisting of two 7-hour shifts with a couple hours of break in between. But according to Ostrander, the excitement of the day is so intense that the time goes by quickly. “I have always called it the ‘Super Bowl of Retail’ because it’s ‘go time,’” he explains. “This is where retail’s best establishments go all-out for their customers and is kind of the kickoff for the holiday shopping season.” But what about the madness and horror stories we always hear about Black Friday shopping? Ostrander tells b that Best Buy has solid plans in place every year to keep things organized and running efficiently. The weirdest thing that has ever happened at his branch? On one unseasonably warm Black Friday, Ostrander arrived at 3 a.m. to find customers playing a game of football in the parking lot. Read on to see what Ostrander has to say about hardcore rock music, face-plants and the downside to the invention of GPS.
October 25, 2011