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3. Cost-cutting

In 1987, American Airlines removed one olive from each first-class salad for a savings of about $40,000 a year. In a more recent cost-cutting move, American announced in 2004 that it would get rid of pillows on its MD-80 planes for an annual windfall of about $300,000. The next year, Northwest Airlines ditched free pretzels in coach class on its domestic flights, saving $2 million a year. (Above: American Airlines maintenance crews look over an MD-80 at DFW International Airport in Dallas.) MCT file photo
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