How big of a setback was Maps?
TIM COOK:
It didn't meet our customers' expectation, and our expectations of ourselves are even higher than our customers'. However, I can tell ya -- so we screwed up.
BRIAN WILLIAMS:
And you said goodbye to some executives.
TIM COOK:
Well, we screwed up. And we are putting the weight of the company behind correcting it.
TRACK 8
As for the iPhone 5 itself ... they have flown off those perfect Apple store shelves. Apple sold 5 million of them in the first weekend alone, breaking all previous sales records. But buyers of the iPhone 5 soon discovered they had to buy something else -- none of the old power cords work on the new equipment.
BRIAN WILLIAMS:
Why did we have to buy new cords for this?
TIM COOK:
As it turns out, we had a connector, a 30-pin connector that we used for a decade or more --
BRIAN WILLIAMS:
I've got 500 of 'em at home --
TIM COOK:
You have a few of those --
BRIAN WILLIAMS:
If you need any. Yeah.
TIM COOK:
