PNC Bank

( Handout / January 3, 2013 )

Trending on: Google Trends
Why: Customers of PNC Bank were sounding increasingly frustrated Wednesday as problems continued to arise in accessing their accounts online, preventing them from checking balances, paying bills or performing other transactions using the bank's website. [The Pittsburgh Post-Gazette]

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ABOUT THE BLOGGERS

Tim Swift has been writing and editing for The Baltimore Sun since 2001. He's covered Maryland news, pop culture, the local arts scene and now the wilds of the world wide web. Swift is filling in on BaltTech, writing a daily online trends feature, until a new technology writer is named so feel free to send any tips or suggestion his way.

Steve Earley supports The Sun's mobile, social media and curation efforts as a member of its audience engagement team. The Baltimore resident and area native is inspired by the generativity — consumers become creators, questions become answers, old ways become new ways — of widely accessible technology. He will regularly contribute posts.

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