Tom Mansfield, general manager and chief operating officer of Charm City Run on appreciation:
One of the biggest challenges a business is faced with. We have always understood that our brand was not only built one customer at a time, but one employee at a time. We are nothing without our people and the attitude and energy they bring to our stores everyday. We as leaders always express our gratitude and appreciation for their efforts, but it goes further then that. Our customers appreciate them and I find that to be even more powerful. We change lives here. We support our communities. We help people accomplish things they didn't believe were possible. There are countless testimonials and that is inspiring. Every one of our employees knows they are the reason Charm City Run exists. Live. Give. Run.