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  • How to Answer the Most-Asked Customer Service Interview Question

    How to Answer the Most-Asked Customer Service Interview Question

    If you're applying for a customer service position, you should be prepared to defend your commitment to the profession and its values. That's why most customer service interviews will throw at you the popular question, "What does customer service mean to you?" This question is meant to weed out...

  • Your Guide to a Successful Second Interview

    Your Guide to a Successful Second Interview

    You've survived your first interview. Congratulations! And the hiring manager has called you back in for a second round. Congrats again! You must have done something right, right? But that doesn't mean you don't have to prepare as arduously for your second interview as you did for your first. First,...

  • New and Useful Information on How to Become a Perfusionist

    New and Useful Information on How to Become a Perfusionist

    If you're at a party and telling someone what you do for a living, saying "I'm a perfusionist" might lead to some interesting conversations. "A percussionist? Like in a band?" "A perfectionist?" But while not everyone may know what a perfusionist does exactly, rest assured that this is an essential...

  • How to Know If You're Really Ready for a Promotion

    How to Know If You're Really Ready for a Promotion

    You've been offered a promotion at work! Congratulations. It's an honor and a good sign you've been doing a lot of things just right. Upward mobility can be tricky to navigate, and you're one step closer to the top. But before you jump at the chance to make the transition from team member to department...

  • 6 Important Things You Don't Owe Your Boss

    6 Important Things You Don't Owe Your Boss

    The pressure seems to be up these days, in almost every field. The workdays are longer, the weekends start to disappear. You might tell yourself you leave it at your desk, but then find yourself checking work emails on your phone at midnight before you fall asleep. Or worse, plugging in during...

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  • Five more restaurants and stores have opened at Foundry Row in Owings Mills

    Five more restaurants and stores have opened at Foundry Row in Owings Mills

    Five more restaurants and stores have opened at Foundry Row, the new $140 million retail center in Owings Mills anchored by Wegmans Food Market, developers Greenberg Gibbons and Vanguard said Tuesday. All had previously been announced as tenants of the Reisterstown Road center. They include Foundry...

  • Treasury rejects Ironworkers union application to cut retiree benefits

    Treasury rejects Ironworkers union application to cut retiree benefits

    The U.S. Department of the Treasury has denied an application by Ironworkers Local 16, which represents 1,100 Baltimore-area retirees and workers, to cut pension benefits to retirees to extend the life of the fund, which is in danger of running out of money by 2032. Under a 2014 law, union pensions...

  • Amazon holding Baltimore hiring events in November

    Amazon holding Baltimore hiring events in November

    Amazon will hold hiring events in Baltimore during the first two weeks of November to staff up for the holiday season. Amazon announced in October plans to hire 120,000 seasonal positions at its customer service sites, and sorting and fulfillment centers across the country. At its fulfillment center...

  • Kohl's plans to hire another 1,000 seasonal workers in Edgewood

    Kohl's plans to hire another 1,000 seasonal workers in Edgewood

    Kohl's plans to hire another 1,000 people before the start of the holiday season to staff its e-commerce distribution center in Edgewood, the discount department store chain said Monday. The retailer is hiring 3,000 people total for the seasonal jobs. A job fair is planned for Wednesday, from 9 a.m....

  • Millennials under-represented in federal workforce as a retirement boom looms

    Millennials under-represented in federal workforce as a retirement boom looms

    Hamilton Turner has the kind of computer engineering and data analysis skills federal employers like the National Security Agency want, but when it came time to head into the workforce, he chose instead a job at OptioLabs, one of Baltimore's up-and-coming cyber startups. "I'd be going for secret...

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  • Maryland's unemployment insurance rate unchanged for 2017

    Maryland's unemployment insurance rate unchanged for 2017

    The unemployment insurance rate paid by Maryland employers will remain largely unchanged in 2017, Gov. Larry Hogan announced Wednesday. The announcement means what employers pay into the unemployment benefits pool stays at its lowest legal level for the coming year. The rates will range from 0.3...

  • Mindgrub on a hiring spree with 38 new employees this year

    Mindgrub on a hiring spree with 38 new employees this year

    Mindgrub, a mobile application developer, is going through a growth spurt, with nearly 40 new hires since the beginning of the year. The Baltimore firm has brought on 38 new employees this year, including 21 since June. Founded in 2002 by CEO Todd Marks, Mindgrub specializes in mobile app development...

  • Economists see mixed signs in Maryland's September jobs report

    Economists see mixed signs in Maryland's September jobs report

    Maryland's labor market recovered some ground in September after several months of little or no growth, but some economists worry hiring is likely to slow more in the months ahead. Some even suggested the possibility of a recession as soon as next year, the first since the financial crisis and housing...

  • Businesses commit to create 2,400 jobs under Baltimore Gas and Electric Co. program

    Businesses commit to create 2,400 jobs under Baltimore Gas and Electric Co. program

    Through the program, businesses can get discounts on BGE natural gas and electricity services, and construction costs in exchange for creating new full-time jobs. Baltimore Gas and Electric Co. reported that 19 companies participating in its Smart Energy Economic Development program are creating...

  • Federal grant will help Gilmor Homes residents get and keep jobs

    Federal grant will help Gilmor Homes residents get and keep jobs

    Dana Cowan lived in the Gilmor Homes public housing community in 1999, working a job with irregular hours that didn't pay enough to support her two children. Through Jobs Plus, a federally funded program that helps connect residents with employment, education and financial literacy, she got a job...

  • Cioffi appointed to dual role with Bambeco furnishings retailer

    Cioffi appointed to dual role with Bambeco furnishings retailer

    Bambeco Inc., a Baltimore-based online home furnishings retailer, has appointed fabric house executive Charles Cioffi to the dual role of CFO and COO. Bambeco was launched in 2009 and sells sustainable goods and furnishings. Susan Aplin, CEO and co-founder of Bambeco, said Cioffi will help direct...

  • The rise of the webcam job interview: 'It honestly was pretty horrible'

    The rise of the webcam job interview: 'It honestly was pretty horrible'

    The future of job interviews might horrify you. It horrified Jake Rosen. A recent graduate of UCLA, Rosen was applying to be a page at NBC (yes, yes, just like Kenneth) when he learned he wouldn't be going to an office to talk to a human being about his skills. Instead, he interviewed by webcam,...

  • Ray Lewis kicks off Baltimore 1000 jobs initiative

    Ray Lewis kicks off Baltimore 1000 jobs initiative

    Former Ravens linebacker Ray Lewis launched Baltimore 1000, a jobs and business development among small and minority-owned businesses, on Friday. Lewis and co-founder Lance McCarthy kicked off the initiative with a roundtable discussion with entrepreneurs and small-business owners. On Saturday,...

  • Atlantic Forest Products will move to Tradepoint Atlantic from Port Covington

    Atlantic Forest Products will move to Tradepoint Atlantic from Port Covington

    Atlantic Forest Products found a new home at Tradepoint Atlantic after selling its current location in Port Covington for Under Armour founder Kevin Plank's planned redevelopment. Tradepoint Atlantic announced Thursday that it signed the building material distributor as its newest tenant at the...

  • Comcast to move regional office to South Baltimore

    Comcast to move regional office to South Baltimore

    When Comcast Corp. leaders first took a tour of McHenry Row in South Baltimore, the leasing broker doubted the cable and media giant was serious about renting space in the property. The Pennsylvania firm had a large and longstanding presence in Baltimore County, where it employed more than 1,000...

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