BBB warns consumers to avoid "fake" Pandora website

Don't confuse pandorapick.com with Pandora Jewelry, BBB warns.

The Better Business Bureau serving Greater Maryland warned consumers to avoid a Pandora Jewelry lookalike website that's selling imitations from China.

Shoppers who bought merchandise on pandorapick.com may have believed they were purchasing from Pandora, a Danish company with U.S. headquarters in Baltimore, according to the BBB's scam tracker.

Jewelry purchased through the site, which closely resembles the actual site, ended up being "cheap imitations from China," and not as it appeared online, the BBB said.

Pandora, which markets its products as high-quality jewelry at affordable prices, sells its charms, bracelets, rings, earrings, necklaces and other pieces in 100 countries through stores and its website.

Pandora did not respond to a request for comment on the pandorapick.com site, but the company says on its website that it's been targeted by counterfeiters attempting to take on its identity and sell fake products.

Pandora said it relies on global surveillance and registration programs to protect its intellectual property rights.

"We take serious action on a local level, as well as internationally, to stop counterfeiting of our products, and we strongly believe that our efforts will decrease the amount of infringers attempting to mislead you into believing that you are buying authentic Pandora jewelery," the company said.

Contact information could not be found for pandorapick.com.

The nonprofit BBB cited several warning signs on the pandorapick.com site, including no encryption at the point of purchase, which can put payment information at risk, and social media links that return users to the website and not to social media.

"The website is riddled with grammatical errors and the payment page includes a statement that the buyer may be charged international fees," the BBB said.

One customer who reported the international fee charge had not received her shipment, according to BBB.

lorraine.mirabella@baltsun.com

lorraine.mirabella@baltsun.com

Copyright © 2017, The Baltimore Sun, a Baltimore Sun Media Group publication | Place an Ad
32°