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Comcast raises top Internet speeds for Baltimore customers

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Comcast announced this week that it increased the speeds of its Internet services for many customers in the Northeast, including in Baltimore.

A mid-range plan called "Blast" now has a top download speed of 105 Mbps, which is more than double the previous top speed. The top or "Xfinity Extreme 105" plan now works at up to 150 Mbps, increasing the top speed there by 45 Mbps.

"There is a barrage of devices coming online every day and we are staying ahead of demand through faster speeds and best-in-class wireless gateways," said Marcien Jenckes, Executive Vice President of Consumer Services for Comcast Cable.

Adam Pratt, a spokesman for Comcast, said the speed increases werer being rolled out to customers in the Northeast during the first week of April. Customers will be notified by e-mail or postal mail, he said.

Most customers will have to re-start their modems to take advantage of the increased speeds, the company said. Comcast advises customers to check a list online of modems that will work with the new speeds. Comcast says customers who lease a modem through the company will receive a new model free of charge if their existing one is not compatible.

timswift@baltsun.com

Copyright © 2014, The Baltimore Sun
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