Radio today: Ron Smith and the Age of the Deal

I'll be on Ron Smith on WBAL, AM 1090, at 4:45 today to talk about this column on how we need to end the Age of the Deal and begin the Age of the Sustainable Relationship. Over the past 20 years we've worried too much about scoring the big transaction and not enough about what happens later.

Whether we're interacting with a banker, a CEO, a doctor, a car dealer or a politician, we need to be able to see him or her the morning after and agree it was good for both of us.

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