May 12, 2008
Frequently Asked Questions
A list of frequently asked questions and answers about how to get information from The Sun and baltimoresun.com.
• Whom do I call regarding a mail subscription or purchase of back issues?• I want to place a print ad in The Sun. Whom do I call?
• I want to advertise here on baltimoresun.com. Whom do I call?
• Whom do I call about delivery or subscription information?
• Where can I purchase today's issue of The Sun?
• Whom do I call about placing a classified ad in The Sun or on baltimoresun.com?
• I want to comment about a story - what should I do?
• How do I register for the discussion boards?
• I have a story idea or a tip. Whom do I call?
• How do I submit a wedding, engagement, birthday or other announcement?
• How do I find an article that appeared in the paper within the past two weeks?
• How do I retrieve an article more than two weeks old?
• How do I find articles from before 1990?
• How can I order photo reprints?
• How do I obtain permission to reprint an article or photo from The Sun?
• How do I obtain permission to link to an article on baltimoresun.com?
• Are your special sections archived on the site?
• Where do you have job listings or other classifieds?
• How do I contact reporters who do not have a link from their byline?
• How do I place an obituary or death notice?
• How do I locate archived obituaries and death notices?
• How do I contact baltimoresun.com's staff?
• How do I enter a contest advertised in The Sun?
• How can I get baltimoresun.com articles on my PDA or web-enabled phone?
• How can I place an event listing on baltimoresun.com?
Q: Whom do I call regarding a mail subscription or purchase of back issues?
A: Contact Laura Shifflett at 410-332-6830 or toll-free at 1-800-829-8000, ext. 6830, or by e-mail at CustomerSatisfaction@baltsun.com. Back issues cost $4.50 for Sunday papers and $3.50 for daily papers, which includes all postage and handling. All orders must be pre-paid with a check or money order. Please note: back issues are only available for 30 days after the original publication date.
Q: I want to place a print ad in The Sun. Whom do I call?
A: For information on in-paper advertising in The Sun, call 410-332-6300.
Q: I want to advertise here on baltimoresun.com. Whom do I call?
A: To advertise on baltimoresun.com, contact our Director of Interactive Sales, William L. Yoegel. E-mail him at ads@baltimoresun.com; call him at 410-464-2886 x239; or fax him at 410-323-2898.
You can submit private party classified ads
Q: Whom do I call about delivery or subscription information?
A: Contact The Sun's Circulation Department at 888-539-1280 or you can subscribe to The Sun using baltimoresun.com's online form, here. Regular business hours are from 6:00 a.m. to 5 p.m. Monday-Friday and 8 a.m. to 12 noon Saturday and Sunday. Customer service representatives can provide an update on the status of your prepaid account, accept a payment by phone, temporarily stop delivery of your paper while you're on vacation and restart delivery on the day when you return and record any delivery requests and forward them to your newspaper distributor for prompt attention.
Q: Where can I purchase today's issue of The Sun
A: Search our online database by business, street address and/or zip code for over 3,500 locations where you can find copies of The Sun.
Q: Whom do I call about placing a classified ad or death notice in The Sun or on baltimoresun.com?
A: To place a classified ad, call 410-539-7700. To place a death notice, call 410-332-1881. Or fax your ad to: 410-783-2507. You can submit private party classified ads online, here.
Staff are on hand to take your classified orders Monday-Friday 8 a.m.-7 p.m. and Saturday and Sunday from 8:30 a.m.-4:00 p.m. Deadline to place ads in the daily Sun is 4:30 p.m. Deadlines for the Sunday Sun classified section:
Employment: Thursdays at 6 p.m.
Real Estate: Thursdays at 6 p.m.
Miscellaneous: Fridays at 5 p.m.
For other questions or more information, call 410-539-7700.
Q: I want to comment about a story - what should I do?
A: There are several ways to express your reaction to Sun coverage. Send a letter to the editor for publication consideration by writing to: Letters to the Editor, The Sun, P.O. Box 1377, Baltimore, Md. 21278-0001. Fax your letter to: 410-332-6977 or E-mail it to letters@baltsun.com. (And, remember, brevity is the soul of wit.) If you want to be heard but don't necessarily want your name in the paper, contact our Reader's Representative by writing to: P.O. Box 1377, Baltimore, Md. 21278-0001. If you'd like t o post your opinions here on BaltimoreSun.com, go to our bulletin board section and post the topic of your choosing. You may also E-mail your comments to Sun reporters and editors by sending mail to the Public Editor. Indicate the name of the person you are trying to reach and mail will be directed to the appropriate person.
Q: How do I register for the discussion boards?
A: You can register here.
Q: I have a story idea or a tip. Whom do I call?
A: The Sun's operations are headquartered in Baltimore with bureaus across Maryland and around the world. If you have a story tip contact us by letter (501 North Calvert St., Baltimore, MD 21278), phone (410-332-6100), fax (410-332-6455) or fill out this online form.
Q: How do I submit a wedding, engagement, birthday or other announcement?
A: You can place "Celebrations" announcements online using our form. Or if you prefer, call The Sun at 410-539-7700.
Q: How do I find an article that appeared in the paper within the past two weeks?
A: Our two-week archive is free of cost. Start your search here.
Q: How do I retrieve an article more than two weeks old?
A: Go to this page: www.baltimoresun.com/1990. Note: Searching is free, but there is a fee for retrieval.
Q: How do I order photos or page reprints?
A: Contact the SunStore.
Q: How do I obtain permission to reprint and article or photo from The Sun?
A: Contact the SunStore.
Q: How do I obtain permission to link to an article on baltimoresun.com?
A: Contact the SunStore.
Q: Are your special sections archived on the site?
A: Yes, on our special sections page.
Q: Where do you have job listings or other classifieds?
A: Job listings, classified, cars.com, the CareerBuilder network, Apartments.com, NewHomeNetwork.com, and the real estate marketplace are all in our Marketplace section.
Q: How do I contact reporters who do not have a link off their byline?
A: Search for a reporter's e-mail address here. Or direct queries to our public editor publiceditor@baltsun.com. You can also use snail mail to The Sun, 501 North Calvert Street, Baltimore, Md. 21278.
Q: How do I place an obituary or death notice?
A: An obituary can be submitted by calling the newsroom at 410-332-6536 or 410-332-6570. Death notices fall under the classified department at 410-332-1881.
Q: How do I locate archived obituaries and death notices?
A: For death notices (usually placed by the family), we have a 30-day searchable death notice archive. Death notices that are not in the archive are not available online. For death notices older than 30 days, go to the archives back to 1990.
For obituaries (articles written by Sun staff) from the past two weeks, view the obituary archive. For obituaries from beyond two weeks, go to the archives back to 1990. For obituaries from before 1990, please visit the main branch of the Enoch Pratt library where The Sun's microfilm is housed and can be view by the public free of charge.
For print copies of obituaries and death notices within 30 days, contact our back issue department at 410-332-6830.
Q: How do I contact baltimoresun.com's staff?
A: Our staff email addresses are found on our About the Staff page or send e-mail to feedback@baltimoresun.com
Q: How do I enter a contest advertised in The Sun?
A: Go to our contests page at http://www.baltimoresun.com/contests
Q: How can I get BaltimoreSun.com articles on my PDA or web-enabled phone?
A: Go to our wireless page at http://www.baltimoresun.com/wireless for complete instructions.
Q: How can I place an event listing on baltimoresun.com?
A: Place events using this form.
Copyright © 2008, The Baltimore Sun
Images in the news Entertainment photos | Sports photos 
Ravens minicamp
Photos of the team's mandatory practices this weekend in Owings Mills |
Popular stories
- Jenna Bush's wedding casual and private
- Possible new route for Ravens: starting three receivers
- Birth, death collide on Mother's Day
- U.S. tax rebates denied to many
- Flood warnings extended
 | |
| |
 Looking for something else? Search for an event
Reviews: Movies | Restaurants | Theater | Nightlife |
 Our new resource for high school schedules, stats, scores and rosters. • Search for Scores/Schedules • Compare Counties/Conferences • What is MyTeam? • Contact us with questions and feedback |
 | |
 ENTERTAINMENTProm night Share photos from prom night and view those from other readers. | |
Today's columnists |
| Columnists: News | Sports | Business | Lifestyle |
About our coverageThe Sun is committed to publishing information quickly and accurately. We take our readers' concerns seriously and will promptly investigate when we are alerted to possible errors.• To report an error, use our feedback page. • To submit questions to Sun reporters and editors, visit Under The Sun, a blog offering insight into how decisions are made at The Sun. |